Soft Skills Courses
5 Leadership Styles to Boost Performance
Great leaders bring out the best in their teams. They inspire people to action, boost group cohesion, and cultivate an environment of consistent, high-quality performance. In this lesson, you’ll learn how to boost your leadership success by understanding five of the most commonly used styles: laissez-faire, autocratic, democratic, transformational, and transactional. First, you’ll learn what a leadership style is and how it differs from a trait. Then, you’ll learn about each of the five styles and when they work best.
6 Practices to Become a Better Leader
A good leader will own their mistakes and recognise their shortcomings. A great leader will actively work to improve them. All skills can be learned—and leadership skills are no different. The more you work at it, the better you’ll get. In this lesson, you’ll learn six practices to become a better leader. Reflect on the areas where your leadership skills can grow.
Adverse Drug Effects
Monitoring of adverse drug events (ADE), both adverse drug reactions (ADR) and medication errors, is important to ensure safe use of medicines. Organisations with responsibility for collecting information about ADE exist but rely on practitioners to report the event to them. This micro skills course from the Academy of Medical Royal Colleges aims to inform trainees about how to recognise ADE and of the need to report them to the most appropriate agency to allow national review of ADE data.
Academy of Royal Medical Colleges
This micro skills course from NHS Health Education England has been designed to help you learn more about alcohol units and the risks associated with alcohol consumption.
An Introduction to Compassion - Part I: The Nature of Compassion
This micro skills course from NHS Health Education England considers the theory of compassion and applies it to compassionate care through a model of the compassionate mind. It considers the benefits of delivering compassionate care and identifies the core attributes and skills needed to deliver this.
An Introduction to Compassion – Part II: The Barriers to Compassionate Care
This micro skills course from NHS Health Education England examines barriers to compassionate care and the importance of an organisation being compassion-focused. It considers strategies for identifying and minimising these barriers. Principles of 'compassion' and 'compassionate care' are explored in 'An Introduction to Compassion - Part I: The Nature of Compassion'.
An Introduction to the Data Protection Act
This micro skills course from NHS Health Education England looks at the main principles of the Data Protection Act and how they relate to you as an employee of the NHS.
Assessing the Care Certificate in practice
This scenario-based micro skills course from NHS Health Education England aims to develop your confidence in the application of assessment principles and processes when assessing the Care Certificate.
Care Certificate: Acute Care Scenario
This scenario is an opportunity for you to apply the principles outlined in the Care Certificate Standards in an acute care setting. It will present a series of questions which you should answer based on the Care Certificate knowledge-based sessions. The scenario depicts a work setting that may use different policies and procedures to your workplace.
Common Workplace Issues and How to Handle Them
No matter how much you love your job or your team, you will likely experience some workplace challenges from time to time. Workplace challenges can surprise you in the form of a difficult boss or coworker. They may frustrate you in the form of miscommunications or disagreements. Or, some workplace challenges may even be caused by your own mistakes. Communication lies at the heart of many workplace challenges, and effective communication is the key to managing and improving them. In this lesson, you’ll learn how to use strong communication skills for handling five of the most common workplace challenges.
This micro skills course from NHS Health Education England aims to describe what is meant by 'culture' and why it is important for health professionals to be aware of its impact on health.
Cultural Competence and Maternity Services
This micro skills course from NHS Health Education England looks at the importance of cultural competence in the context of maternity care and aims to help health professionals support and meet the needs of a changing population.