7 Minute Skills

Strategies for Dealing With Difficult Coworkers

Study time:
7 minutes
Certificate:
No
Skill Set:
Communication

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Course overview

Most of us have worked with a difficult coworker. You know the type: the one who always complains, slacks off, or takes credit for your work.

Difficult coworkers can make your job unpleasant at best and toxic at worst.

The bad news is that your coworker likely isn’t leaving anytime soon, and you can’t control their behaviour. The good news is that there are effective approaches for handling difficult personalities and controlling your reaction to them.

In this lesson, you’ll learn strategies for dealing with four of the most toxic people at work.

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Sahjogita Kathuria

Sahjogita Kathuria is Director Regulatory Affairs and Quality Assurance in Terumo India Pvt. Ltd.

She joined Terumo in 2017 and has a total of 17 years experience in RA/QA. At Terumo her responsibility is to ensure organizational effectiveness by providing leadership for the RA/QA function.

In her previous experience, she worked with CR BARD, Sanofi Pasture, BAXTER and RANBAXY and has experience in medical devices, biologicals, vaccines and new drugs.

Sahjogita is a certified lead auditor for Medical Device Quality Management System ISO – 13485:2016 and a certified internal auditor ISO – 9001:2008.

She is actively engaged in various medical device industry forums and is part of the core group for APACMed capacity building group.

Recently, she played a very important part in creating an exclusive forum for Japanese healthcare companies in India named Japan Medical Device Association in India (JMDAI).

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Our complete Accessibility Conformance Statement can be found on our website.

Accessible Style

We make efforts to support users of different forms of assistive technology (AT) by providing assistive text, subtitles and captions in our e-learning sessions, where appropriate. We also provide a high contrast version of our e-learning sessions for users with vision disabilities. This style can be enabled and disabled by selecting this icon Use high contrast stylesheet in the footer of the session.

Selecting the high contrast style switches off many colour options, making most of the content black and white. Alternative versions of some content is also provided, for instance where it would otherwise be difficult for users with visual impairments or for those users not using a mouse device.

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Access Keys

Access keys let you navigate around the e-learning session without using a mouse or other pointing device.

Table of Access Keys Used

Access keys are intended to provide an alternative form of navigation by using keyboard shortcuts. Please note that only numeric keys have been used in this e-learning session, in an effort to provide the alternative navigtation while not conflicting with any other software that may use access keys or any access keys already defined by the user themselves.

Some assistive technology tools such as the IBM HomePage Reader and WindowEyes already make use of the alt+[access key] combinations. As such, users of these tools may not be able to use some of these access keys.

0 - open this Access Keys Help page (this page). This web page opens in a new window.
1 - go to the first page of this e-learning session.
2 - skip to main content of current page.
3 - open the menu.
4 - go to the previous page in current session.
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How to use Access Keys in your Browser

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Chrome (PC) - Hold down the ALT key and the access key. In some cases you may find that you need to hold down SHIFT+ALT and the access key.
Chrome (Mac) - Hold down the CTRL+Option (opt) key and the access key.
Firefox (PC) - Hold down the SHIFT+ALT keys and the access key
Safari (Mac) - Hold down the CTRL key and the access key

Author Umesh Dashora

Royal College of Physicians

Member of Federation of Royal Colleges that has supported and contributed material towards the ACUMEN project. Principal copyright holders for ACUMEN project.

Royal College of Physicians of Edinburgh

Member of Federation of Royal Colleges that has supported and contributed material towards the ACUMEN project.

Royal College of Physicians and Surgeons of Glasgow

Member of Federation of Royal Colleges that has supported and contributed material towards the ACUMEN project.