Settling Disputes and Disagreements

Offered By

NHS Health Education England

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30 minutes
100% Online
No download
Desktop & Mobile

Course Information

Target Audience
Course Structure

Why should I take this course?

This micro skills course from the NHS Health Education England describes the relationship between the Mental Capacity Act (MCA) and adult safeguarding.

Are the programs accredited for continuous professional development (CPD) or continuing medical education (CME)?

Our courses have been developed and are delivered by Talisium's global network of content providers including universities and various professional bodies whose work underpins CPD for healthcare professionals.
Certificates of completion will be available and can be downloaded once a course has been completed. These can be used as evidence of learning for training and CPD purposes. You will need to check with your governing body about CPD standards and requirements.
Unless otherwise stated, certificates issued through Talisium are not qualifications of any formal assessment.

Do I need any prior qualifications or experience?

Our courses and programs have been designed to meet the needs of a broad range of trainees and qualified healthcare professionals. For most courses, we do not ask that you hold certain qualifications or meet certain criteria.
Some courses are aligned to specialist medical curricula so there is a certain level of medical knowledge required in these cases. On the whole, however, the courses and programs are accessible to a broad audience of learners.

Validate your learning

Each participant receives a certificate upon course completion.

What you can expect

A 30 minute eLearning course containing interactive content and activities. 

This course is ideal for

All health professionals.

Here is what you will cover in
this course 

Explain what options are available for settling disputes or disagreements

Outline how actions for settling disputes or disagreements relate to the statutory principles of the MCA

 Describe some commonly occurring MCA-related complaints by users of health services, and how to improve practice in these areas 

Describe when disagreements must be resolved or referred to the Court of Protection

Explain how disagreements must be approached when a person is subject to authorisation of deprivation of liberty, whether authorised by the deprivation of liberty safeguards (DoLS), their replacement, the liberty protection safeguards (LPS), then as now or directly by the Court of Protection