Motivated Ignorance and How to Avoid It

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Business Ethics

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Employee Ethics

Time to Complete

10 Minutes

“I don’t want to know.” At one point or another, most of us have had this thought. Alarm bells go off, and we want to run the other way. We’re afraid we won’t like what we find out or that learning the truth will put us in an awkward position.

A basketball coach might conveniently ignore rumors of performance-enhancing drugs when his star player is leading the team to the championship. Or a CEO might not dig deeper into suspect sales numbers because they are boosting the company’s share price.

In this lesson, you’ll learn why we sometimes choose motivated ignorance, why it’s dangerous, and what questions we can ask ourselves to avoid it.

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Sahjogita Kathuria

Sahjogita Kathuria is Director Regulatory Affairs and Quality Assurance in Terumo India Pvt. Ltd.

She joined Terumo in 2017 and has a total of 17 years experience in RA/QA. At Terumo her responsibility is to ensure organizational effectiveness by providing leadership for the RA/QA function.

In her previous experience, she worked with CR BARD, Sanofi Pasture, BAXTER and RANBAXY and has experience in medical devices, biologicals, vaccines and new drugs.

Sahjogita is a certified lead auditor for Medical Device Quality Management System ISO – 13485:2016 and a certified internal auditor ISO – 9001:2008.

She is actively engaged in various medical device industry forums and is part of the core group for APACMed capacity building group.

Recently, she played a very important part in creating an exclusive forum for Japanese healthcare companies in India named Japan Medical Device Association in India (JMDAI).

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Author Umesh Dashora

Royal College of Physicians

Member of Federation of Royal Colleges that has supported and contributed material towards the ACUMEN project. Principal copyright holders for ACUMEN project.

Royal College of Physicians of Edinburgh

Member of Federation of Royal Colleges that has supported and contributed material towards the ACUMEN project.

Royal College of Physicians and Surgeons of Glasgow

Member of Federation of Royal Colleges that has supported and contributed material towards the ACUMEN project.